Privacy Policy

Who we are

This privacy policy describes how ParkGuard ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from our store. If you have any questions, contact us at support.parkguard@gmail.com.

Information we collect

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number, along with details of the products you ordered. We call this "Order Information".

Payment is processed securely by our payment providers (such as Shopify Payments). We never see or store your full card number.

When you browse the store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device, as well as the pages you view and how you interact with them. We call this "Device Information".

If you contact us by email or through our contact form, we keep the message and your contact details so we can respond and keep a record of the conversation.

How we use your information

• To fulfil orders — processing payment, arranging shipping, and sending order and tracking confirmations.
• To communicate with you and answer support requests.
• To screen orders for potential risk or fraud.
• To improve and optimize our store (for example, by analyzing how visitors browse the site).
• With your consent, to send you marketing emails. You can unsubscribe at any time using the link in any marketing email.

Who we share it with

We share your personal information only with the service providers needed to run this store:

• Shopify, which powers our online store — you can read Shopify's privacy policy at shopify.com/legal/privacy.
• Payment processors, to charge your payment method.
• Shipping and fulfilment partners, to deliver your order.
• Analytics providers, to understand how the store is used.

We do not sell your personal information. We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.

Cookies

We use cookies that are necessary for the store to function (such as keeping items in your cart) and analytics cookies that help us understand site usage. You can control or delete cookies through your browser settings; disabling essential cookies may prevent checkout from working.

Data retention

We keep your Order Information for our records unless and until you ask us to delete it, except where we're required to retain it for tax, accounting, or legal purposes.

Your rights

You can ask us at any time to access, correct, or delete the personal information we hold about you. Email support.parkguard@gmail.com and we'll respond within 30 days. Depending on where you live (for example, California or the European Economic Area), you may have additional rights under local law, including the right to lodge a complaint with your data protection authority.

Children

Our store is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The date at the top of this page shows when it was last revised.

Contact

For any privacy question or request, email support.parkguard@gmail.com.